Privacy and Cookies

Last updated: December 21, 2024

At Rozefs Tourism, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy and Cookies Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

By using our website or services, you agree to the practices outlined in this policy. Please read it carefully.

1. Information We Collect

We collect various types of information when you interact with our website, including:

Personal Information:

  • Name (if applicable)
  • Email address (if applicable)
  • Phone number (if applicable)
  • Travel preferences (if applicable)
  • Payment details (if applicable)
  • Any other information you provide when booking tours or communicating with us

Usage Data:
We collect non-personal information such as:

  • IP address (if applicable)
  • Browser type (if applicable)
  • Pages visited on our website (if applicable)
  • Time spent on each page (if applicable)
  • Device type and operating system (if applicable)

This information helps us improve our services and tailor content to meet your needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your bookings and provide customer support
  • Communicate with you regarding your travel plans or inquiries
  • To improve the content and functionality of our website
  • Send marketing communications (if you’ve opted-in to receive them)
  • To comply with legal requirements and protect our legal interests

3. Sharing Your Information

We respect your privacy and will not sell or share your personal information with third parties except in the following situations:

  • Service Providers: We may share your data with trusted third-party partners who assist us in processing bookings, payments, and other essential services. These partners are obligated to keep your information confidential and use it solely for the services we request.
  • Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests (e.g., a subpoena or government investigation).
  • Business Transfers (if applicable): In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and improve the functionality of our site.

Types of Cookies We Use:

  • Essential Cookies: These are necessary for the website to function properly and enable basic features such as navigation and security.
  • Analytics Cookies: We use tools like Google Analytics to analyze website traffic, understand user behavior, and improve our services.
  • Marketing Cookies (if applicable): These cookies track your browsing habits and allow us to show you relevant ads on third-party websites.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some functionalities of the website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to certain conditions.
  • Opt-out: Withdraw consent for marketing communications at any time.
  • Object: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at contact@rozefstourism.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 10, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page, and the “Last updated” date at the top will be revised accordingly. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy, please contact us.

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